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Thank you.
We are looking for 1 Part-time Night Auditor to join our wonderful team of friendly and experienced staff at the Ramada Moose Jaw.
Responsibilities include:
Process guest arrivals and departures, including all necessary payments
Handle & coordinate room assignments and pre-arrivals
Handle guests' concerns
Offer referral for services and handle requests for information
Handle and store luggage
Assist with the check-in and check-out of groups and tours
Assist other departments as required
Knowledge, Skills and Abilities:
Post-secondary training in tourism or hotel management is an asset
Excellent communication skills
Professional attitude
Good organizational skills
Effective conflict management and decision-making
Previous experience in customer service is an asset
Ability to use a variety of computer applications
Cash handling experience is an asset
Administrative skills
Time management skills
Ability to speak a second language is an asset
Working knowledge of the facility, services and local area
Great customer service
Ability to learn fast
Ability to work under pressure
Self-motivated
Friendly
Responsible
Motivation to go above and beyond
Hard-working
Please send RESUME to info@advancebuilders.ca and SPECIFY what position you are interested in at top! Try and avoid
coming in person as management are not always there, thank you!
Essential Skills
- Working with others
- Problem solving
- Critical thinking
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Specific Skills
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
Work Setting
- Hotel
Business Equipment and Computer Applications
- Computerized reservation system
- Basic computer skills (will train)
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