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Temple Gardens Hotel & Spa is accepting applications for a casual Server, who demonstrates professionalism and strong customer service skills.
The successful candidate will have:
- Attained legal age for service of alcohol
- Ability to work flexible hours, shift work is involved
- Excellent problem solving skills
- Proven track record working in a high paced upper-end restaurant and/or banquet facility
- Strong organizational skills
- Ability to set and maintain our standards of quality and speed of service on a consistent basis
- 2 Years experience with evening dining serving, (American Plate Service) is an asset
- Serve It Right Certification is an asset
- STEC Food and Beverage Server Certification is an asset
- Must be able to work days, nights and weekends.
- Must be able to lift 50lbs.
General Duties to include:
-Serve and maintain assigned section in dining room/banquet department
-Prepare daily mise en place
-Assist with lounge service
-Set up / tear down of conference rooms
-Knowledge of Squirrel POS system
-Work as part of a team
-Administer excellent customer service to guests
-Responsible for daily cash and cash out
-Able to assist members of the food and beverage team as required
-Maintain quality control
-Able to work weekends and flexible hours according to business needs
-Other duties assigned by supervisors/managers
Applicants who do not already have legal permission to work in Canada will not be considered. The successful candidate will be required to submit to a criminal records check.
WE OFFER:
Health benefits & Employee Assistance Plan EAP
Group RSP
Free parking
Discounted meals
Free pool admission
Discounted spa treatments and products
Discounted room rates throughout Canada for staff, family & friends
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, formal or French service
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
Essential Skills
- Oral communication
- Working with others
- Computer use
Additional Skills
- Set tables
- Replenish condiments and other supplies at tables and serving areas
- Clear and clean tables, trays and chairs
- Customer service oriented
Work Setting
- Hotel
Business Equipment and Computer Applications
- Point-of-sale system
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