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Customer Service Agent

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Job Order #: 5464081

NOC: 1453
Employer Name:
Forever Fit Ltd.
Wage/Salary Info:
$11.00/hr
Posted Date:
02-Sep-2015
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Part Time
Length of Employment:
Permanent
Education:
Grade 10
Experience:
No Experience
Apply By:
18-Sep-2015
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Forever Fit Ltd.
Contact Name:
Jodi Harris
Contact Phone:
306 782 7770
Contact Email:
jodi@myforeverfit.ca
Employer Website:
myforeverfit.ca


Description

In this position you will be the voice and face of ForeverFit to our
valued clients.   The position includes a variety of tasks including
selling memberships & supplements, cashing out till, cancelling
expired memberships, giving gym orientations, helping coach and
mentor staff, having close communication with owners &
management, and of course cleaning.  All of our positions include
cleaning as it is one of the most important qualities in a fitness
facility.    

The successful candidate for this position will be outgoing, have
an interest in fitness, be looking to grow a career in fitness and be
able to gain the trust of co-workers, clients and management.  The position includes a 8 hour shift on the weekend and a 4 hour evening shift during the week.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
 - First Aid Certificate
 - CPR Certificate
Specific Skills
 - Access and process information
 - Sell merchandise
 - Receive payments
 - Issue receipts and other forms
 - Investigate complaints
 - Arrange for billing for services
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
 - Perform general office duties
 - Order supplies and maintain inventory
 - Receive and log complaints
Work Conditions and Physical Capabilities
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
 - Physically demanding
Security and Safety
 - Basic security clearance
Own Tools/Equipment
 - Cellular phone
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - Electronic mail
 - Electronic scheduler
 - Database software
 - Internet browser

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