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General Requirements
Must have 5 + years parts management experience in a retail environment and excellent mechanical aptitude.
Excellent computer skills for basic clerical duties, purchase orders, price files, internet, online ordering, and credit filings.
Target Responsibilities:
Responsible for the profitability of the parts department and supervision of parts counter people. Also responsible for training of staff on all policies, procedures and computer systems.
Order, receive and stock parts. Analyze stocking needs, establishing gross margins, knowing and using manufacturers programs for dating, returns, warranty filing and ordering.
Continually demonstrate excellent communication skills for answering phone and customer services.
Daily Duties and Responsibilities:
Begin each workday with a positive attitude by encouraging each technician to meet their daily goals and develop a sense of team in the parts department and across other departments.
Keep daily records of sale of all parts. Monitor profit, loss, margins and aging inventory. .
Supervise all parts sales people. Including training, hiring and firing,
Merchandising, cleanliness and tidiness of parts bins, stock room and parts counter.
Teach and impart knowledge to all counter sales people..
Weekly Duties and Responsibilities:
Meet with service and sales managers to review ideas to improve communication with the respective departments. .
Discuss promotions and opportunities for the department as well as opportunities to exceed expectations.
Update and order sales reference materialsbrochures, bulletins, manuals and publications.
Evaluate and update parts brochures and displays to make sure they are accurate, timely and present a quality, professional appearance.
Meet with parts sales team to discuss issues and opportunities to improve parts sales.