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Work Setting
- Hospitality industry
- Hotel
Essential Skills
- Continuous learning
- Computer use
- Finding information
- Job task planning and organizing
- Decision making
- Problem solving
- Working with others
- Oral communication
- Writing
- Numeracy
Specific Skills
- Provide general information about points of interest in the area
- Clerical duties (i.e. faxing, filing, photocopying)
- Keyboarding
- Customer service oriented
- Work with minimal supervision
- Process guests' departures, calculate charges and receive payments
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
Business Equipment and Computer Applications
- Basic computer skills
- General office equipment
- Computerized reservation system
- Multi-line switchboard
Secondary school
No experience required as training will be given.
Employer will help to find accommodation if not local.