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MARKUSSON NEW HOLLAND OF REGINA IS CURRENTLY ACCEPTING APPLICATIONS FOR THE POSITION OF SERVICE MANAGER.
COMPANY PROFILE:
MARKUSSON NEW HOLLAND OF REGINA IS A PROGRESSIVE AGRICULTURAL AND LIGHT CONSTRUCTION DEALERSHIP LOCATED JUST OUTSIDE OF REGINA IN EMERALD PARK, SK. WE ARE THE LARGEST SINGLE STORE AGRICULTURAL DEALERSHIP IN WESTERN CANADA WITH A STAFF OF 51 EMPLOYEES, MANY OF WHICH HAVE BEEN WITH US FOR 15+ YEARS. MARKUSSON NEW HOLLLAND IS KNOWN AS A LEADER IN THE AG INDUSTRY FOR PROVIDING SUPERIOR SERVICE AND UNSURPASSED CUSTOMER SUPPORT.
SERVICE MANAGER ROLE:
-MANAGE ALL OPERATIONS OF THE SERVICE DEPARTMENT
-CREATE ANNUAL BUDGET FOR SERVICE & TRUCKING DEPTS
-ANALYZE SERVICE DEPT REPORTS ON AN ONGOING BASIS
-WORK CLOSELY WITH SHOP FOREMAN & SERVICE WRITER DAILY CLOSING WORK ORDERS & WARRANTY CLAIMS, PLANNING SERVICE SCHEDULES, SUPERVISING TECHNICIANS
-INTERACT WITH CUSTOMERS TO SELL SERVICE AND RESOLVE ISSUES
-DELEGATE DUTIES TO OTHERS IN THE SERVICE DEPARTMENT
-MAINTAIN CUSTOMER SATISFACTION & EXCEED CUSTOMER EXPECTATIONS
-MAKE RECOMMENDATIONS TO CUSTOMERS BASED ON SERVICE INSPECTIONS
WHAT WE OFFER:
-INDUSTRY LEADING COMPENSATION
-EXTENSIVE BENEFITS PLAN
-COMPANY PAID PENSION
-TRAINING BY CURRENT SERVICE MANAGER
-EXPERIENCED SUPPORT FROM SHOP FOREMAN & LEAD HAND
-FAST PACED, EXCITING WORKPLACE
-GREAT TEAM ATMOSPHERE & WORKING ENVIRONMENT
-LARGE, MODERN DEALERSHIP THAT IS CONTINUALLY GROWING
BACKGROUND PROFILE:
-YEARS OF EXPERIENCE IN AGRICULTURAL OR CONSTRUCTION DEALERSHIPS
-NEW HOLLAND EXPERIENCE PREFERRED
-SERVICE MANAGEMENT EXPERIENCE PREFERRED
-EXCELLENT ORGANIZATIONAL SKILLS
-ABLE TO MEET DEADLINES, PERFORM WELL UNDER PRESSURE, MOTIVATED
-EXCELLENT CUSTOMER SERVICE SKILLS
-GREAT PROBLEM SOLVER
-ABILITY TO MANAGE PEOPLE & WORK IN A TEAM ENVIRONMENT
IF YOU ARE INTERESTED IN JOINING A TOP NOTCH DEALERSHIP AND AN INDUSTRY LEADING SERVICE DEPARTMENT, APPLY TO: kevin.r@markusson.com
Essential Skills
- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Negotiate with clients for provision of services
- Maintain records
- Hire and train workers
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