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Wow Factor Media is looking for a Customer Care Administrator. Duties include helping customers, answering the phone, light housekeeping, invoicing and more.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Business services
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- General office equipment
- Accounting software
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