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Employee Benefits Service Representatives provide support to clients and financial security advisors who market our group benefits product for organizations with fewer than 36 plan members. You will:
Provide superior customer service support to clients and advisors with respect to administration of their employee benefits plan
Conduct various training related activities
Liaise with head office to assist with claims and underwriting inquiries
Work with the sales and administrative team
Travel to meet clients
Qualifications:
Post-secondary education or related work experience
Knowledge of group insurance products would be an asset
Strong analytical, problem-solving and presentation skills
Work ethic that demonstrates you are service and results oriented, self motivated, and innovated
Ability to work both independently and as a team member
Proven computer skills using MS Office programs
Valid drivers license and use of vehicle is necessary
Hold or working towards valid financial services designation GBA.
The successful candidate will be located in either Saskatoon or Regina; travel throughout the region will be required.
Equal employment opportunity
Great-West Life is a leading Canadian life and health insurer. We are a wholly-owned subsidiary of Great-West Lifeco Inc. and a member of the Power Financial Corporation group of companies. Through Great-West Life Sales and Marketing Centres located across Canada, we provide financial advisors with unparalleled and personalized product and marketing support.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Only those selected for an interview will be contacted.
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Own vehicle
- Willing to travel
- Willing to travel regularly
- Valid driver's licence
- Travel expenses paid by employer
Specific Skills
- Access and process information
- Explain the type and cost of services offered
- Answer inquiries and provide information to customers
Work Setting
- Insurance
- Financial services
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone
Business Equipment and Computer Applications
- Windows
- Spreadsheet software
- Electronic mail
- Presentation software
- General office equipment
- Internet browser
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