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DESCRIPTION:
- A busy ophthalmology practice in a beautiful office is seeking a reliable, personal and professional individual to help provide superior eye care to patients of Regina and southern Saskatchewan. Potential for a long-term career with professional growth and development.
- A competitive compensation package is offered with the potential for fringe benefits
- All new hires receive full training
SUMMARY OF DUTIES:
- Provides clerical support, including greeting patients, answering phones and directing inquiries within the ophthalmology office
- Using an electronic medical record (EMR), schedules operating room, clinic and diagnostic appointments, cancels and/or reschedules appointments, and mails appointment slips as required
- Obtains and updates patient demographics, insurance information and other relevant data for registration via telephone or in person
- Creates and activates visits within the EMR, and takes brief medical history, preparing patients for eye examination within the office
- Secure patient information in a confidential manner
- Photocopy, shredding, preparation of correspondence and managing the physicianss daily activities calendar
- Stock inventory, place orders and verify receipts
- Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs
- Works in conjunction with ophthalmic technician to provide eye care to patients
- Generates and distributes appropriate reports, referrals and other information as required
THE IDEAL CANDIDATE:
- Professional, customer service oriented individual
- Team player with good communication skills
- Comfort with computer use as office is paper less
- Medical office experience with prior usage of ACCURO EMR an asset, but not required
- Confidential, discrete and reliable
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Health services
Typing (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Windows
- Electronic mail
- Electronic scheduler
- General office equipment
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