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North Country Customs Heavy Duty Division specializes in repair and service of crane and lift equipment. We have service trucks and licensed technicians on call 24/7 to perform any repairs or maintenance you might require. NCC is a growing company with a great benefits package and career enhancement.
North Country Customs (NCC) is looking to fill a receptionist position immediately. Working along side the Service Manager this position will be expected to fill the following roles:
Professionally receiving income calls from customers and gathering detailed information on required repairs and filling out the required work orders.
Basic accounting duties, entering payable and receivables
Various Receptionist duties
Exceptional customer service and communication skills
Positive individual who can think on their feet
Strong attention to organization and detail
Ability to multi task and work as a team player
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Specific Skills
- Access and process information
- Sell merchandise
- Receive payments
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Perform general office duties
- Order supplies and maintain inventory
- Receive and log complaints
Work Setting
- Business services
Work Conditions and Physical Capabilities
- Repetitive tasks
- Attention to detail
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- General office equipment
- Accounting software
- Internet browser
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