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Saskatoon's premier limited service hotel is currently hiring for the position of Part Time Guest Service Agent. If you have strong customer service skills, an outgoing personality and work well in a fast-paced environment, then this is the job for you!
The position is for evening and weekend shifts. The successful candidate must be reliable, honest and punctual.
A valid drivers license is required.
The position is available immediately.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Computer use
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Business Equipment and Computer Applications
- Multi-line switchboard
- Computerized reservation system
- Internet browser
- Basic computer skills (will train)