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Front Desk Clerk

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Job Order #: 5491191

NOC: 6435
Employer Name:
COMFORT INN
Posted Date:
03-Feb-2016
Location:
PRINCE ALBERT
 
# of Positions:
1
Employment Terms:
Full/Part Time
Education:
Grade 12
Experience:
0-6 Months
Apply By:
25-Feb-2016
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
COMFORT INN
Contact Name:
Chris - General Manager
Contact Email:
cn350@whg.com


Description

The Comfort Inn Prince Albert is looking for an enthusiastic, energetic and outgoing  person to join our team. All applicants MUST be willing to work days/ evenings / nights and weekends. Front Desk experience is an asset, but not a must.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
 - Own vehicle
 - Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Maintain occupancy statistics
 - Investigate and resolve complaints and claims
 - Balance cash and complete balance sheets, cash reports and related forms
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hostel
 - Hotel
 - Hospitality industry
Work Location Information
 - Urban area
Type of Bookkeeping and Accounting
 - Cashiering
 - Basic accounting
 - Basic bookkeeping
Business Equipment and Computer Applications
 - Word processing software
 - Multi-line switchboard
 - Computerized reservation system
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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