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Kehoe RV has been in business in the Saskatoon area for more than 40 years. We strive to ensure the products and services provided to patrons ensure both complete customer satisfaction and long-term relationships.
Position Summary:
This full-time job is a vital part of both parts and service operations for this busy Recreational Vehicle Dealership. The Parts Tech role requires attention to detail and diligent follow-up to ensure parts are received quickly and efficiently. You will also be required to assist with inventory control and shipping receiving, as well as working with the Service Department to provide support. This position is responsible to cheerfully and efficiently assist customers and vendors both over the phone and in person with their requests.
Responsibilities:
Coordinate part orders directly from manufactures and diligently following up to make sure parts are received as quick as possible.
Responsible for providing excellent customer service and product knowledge to both internal and external customers.
Work directly with service department to dispatch incoming parts to technicians for work orders.
Assist with incoming shipments from trucks and stock items.
Provide product knowledge and customer service for our Retail store.
Assist sales staff in providing accessories to their customers.
Stocking the parts department when required.
Other duties assigned by management.
Qualifications:
Previous retail or wholesale parts experience, preferably within the automotive or RV parts industry.
Ability to multitask and complete tasks in a timely and efficient manner.
Must be detail oriented.
Basic computer knowledge including previous experience sourcing parts from online catalogs.
Reliable and strong work ethic. Professional appearance is a must.
We thank all applicants who apply, however, only successful candidates will be contacted.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Additional Skills
- Read blueprints
- Perform general office duties
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Conduct sales calls
- Clean and maintain office, supply area or warehouse
Parts Specialization
- Recreation vehicle
Specific Skills
- Advise on use and appropriateness of goods or parts
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Process incoming requisitions
- Prepare requisition orders to replenish parts and supplies
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Ship, deliver or pick up parts, products or equipment
- Prepare and track work orders
- Handle cash transactions
Work Setting
- Retail establishment
- Repair shop
Work Conditions and Physical Capabilities
- Tight deadlines
- Repetitive tasks
- Manual dexterity
- Attention to detail
- Hand-eye co-ordination
- Standing for extended periods
- Bending, crouching, kneeling
Security and Safety
- Bondable
Weight Handling
- Up to 45 kg (100 lbs)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- General office equipment
- Accounting software
- Inventory control software
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