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Responsibilities include reception and general office administration, and, as mentioned, the completion of appraisal reports and related activities. The role is interesting with a variety of accountabilities and provides the opportunity to grow and expand within and beyond the role requirements.
THE IDEAL CANDIDATE
Along with the required credentials you excel at time management, are able to balance conflicting priorities and enjoy working in a collaborative environment. You are naturally focused on providing high levels of client service and ensure accuracy of your work through inquiry and in-role development. You are able to work independently and communicate openly with business partners to ensure work is completed to required standards and within given timelines. You are detail focused and comfortable performing work that requires high levels of accuracy.
REQUIREMENTS
A certificate or diploma from a recognized administrative program.
Three to five years office administrative or related experience.
Extensive experience using Microsoft Office Suite.
Exceptional written and oral English language skills.
Proficient, accurate and fast keyboarding skills (50 WPM).
Well versed with MS Office programs.
Familiarity with report production is preferred.
ROLE COMPETENCIES:
Outgoing and friendly with pleasant and professional phone mannerisms.
Genuine interest in providing high levels of internal and external customer service.
Outstanding organizational and time management skills.
Able to multi task with constant interruptions.
Can work competently with minimum supervision.
Proactive, with a desire to drive results and exceed goals.
Determined and hardworking with high personal and professional standards.
Professional and business like, even when frustrated.
Team player able to support and collaborate with internal stakeholders.
Solid listening, verbal and written communication skills.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Setting
- Business services
Typing (Words Per Minute)
- 41 - 60 wpm
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- General office equipment
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