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Food Service Supervisor

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Job Order #: 5498529

NOC: 6212
Employer Name:
Tim Horton's
Wage/Salary Info:
$13.27/hour + Benefits
Posted Date:
15-Mar-2016
Location:
MOOSOMIN
 
# of Positions:
4
Employment Terms:
Full/Part Time
Length of Employment:
Permanent
Experience:
1-2 Years
Apply By:
13-Jul-2016
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Tim Horton's
Contact Name:
Jolene Banga
Contact Phone:
306-434-7383
Contact Email:
tux.plumb@sasktel.net


Description

Tim Hortons is currently seeking 4 Food Service Supervisors.

Location: 119 East Access Rd, Moosomin, SK

Terms of Employment: Permanent, Full-Time, Part-Time, Shift, Weekend, Day, Night & Evening.

Start Date: ASAP

Education: None Required
Experience: 1-2 Years

This position involves the supervision of crew activities on shift to ensure that Tim Hortons standards around people, product, cleanliness and exceptional customer service are fulfilled.

Job Description:
-Leads by example to demonstrate that the customer is top priority and reinforces positive behaviors with employees.
-Responds to customers in a friendly manner with an appropriate sense of urgency.
-Responds to customer service complaints in a timely manner, resolving problems and turning negative situations into positive situations.
-Leads by example and demonstrates the importance of treating every employee and customer with respect.
-Reacts immediately to issues requiring attention during the shift.
-Encourages excitement and a fun work environment while motivating employees to meet goals.
-Reports to Store Owner and/or Manager on employee performance (positive or negative).
-Displays knowledge of and works in compliance with Tim Hortons operating, food safety, security, health and safety, and employment standards and applicable legislation.
-Supervises employees to ensure primary and secondary duties are completed.
-Monitors for, responds to and reports to store management about unsafe acts and conditions.
-Completes all required shift documentation (e.g. records waste).
-  Ensure that all product, packaging is properly merchandised
-  Responsible for shift cash procedures
-  Maintain operational efficiency and meeting shift speed targets
-Other duties as required

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