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The SCSA is seeking a highly motivated, dynamic and professional individual to join their team as a Program Services Manager. This position is responsible for coordinating the activities of the program services business unit including program auditing, program administration and program development. The incumbent will be responsible for managing the administration of the SCSA's major programs and supervising employee in accordance with Association policies and procedures.
Duties and Responsibilities
Collaborate with the operations leadership team to achieve corporate objectives, establish and achieve business unit goals in accordance with said objectives
Accountable and responsible for the administration and management of SCSA's major programs (specifically COR / SECOR and NCSO / HSA); analyze and coordinate unit activities to ensure quality programs and customer service.
Responsible for managing the SCSA Quality Assurance Program including designing and updating the Auditor Training Program, serving as a liaison between auditors and auditees and managing conflict resolution regarding the audit process.
Plan and coordinate strategic program development and develop strategies for program marketing including: research and develop safety courses, programs, and ongoing review of course material in conjunction with the operations leadership team
Summary of Qualifications
Minimum 3 years' experience in a management supervisory position
Effective leadership skills with a strong focus on coaching, mentoring and motivating employees
Experience in course or program development and project management
Solid knowledge of occupational health and safety legislation, Workers' Compensation Board policy and understanding of the construction industry
Excellent planning and organizational skills including the ability to prioritize and effectively manage time