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Job Requirements:
16-24hrs/week
Experience an asset
Able to work independently and/or as a member of a team
Knowledge of computerized hotel management systems an asset
Working knowledge of MS office programs
Familiar with accounting principles
Must be willing to work flexible work hours including some audit if needed, weekends and evenings (pick up shifts when others are on holidays or covering stat days)
Must be familiar with the city of Saskatoon and its surroundings.
Qualities Required:
Able to multi-task, professional, positive attitude, team player, customer service orientated.
Valid Drivers License Mandatory
Benefits:
Competitive wages and comprehensive benefits
Experience not mandatory: Will Train
Essential Skills
- Oral communication
- Working with others
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Specific Skills
- Take, cancel and change room reservations
- Secure guests' valuables
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
Work Setting
- Hotel
Security and Safety
- Bondable
- Credit check
Business Equipment and Computer Applications
- Basic computer skills (will train)