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Position Responsibilities:
Technical Capabilities
o Perform duct cleaning at residential/commercial locations.
o Able to perform daily maintenance and troubleshoot mechanical and electrical controls.
o Knowledgeable about duct cleaning and can articulate and understand the air duct cleaning process.
o Field service experience.
o Ability to learn on-the-job.
Customer Service
o Will be responsible for building a lasting relationship with our customers.
o Interact with customers and coworkers on a professional level.
o Responds to customer concerns in a timely and professional manner.
o Tracks and keeps Manager informed of clients changing needs and requests.
o Develops and maintains a high level of credibility with the customer by consistently displaying a high
level of:
Competence intelligence and expertise
Character sincerity and trustworthiness
Integrity honesty and reliability
Requirements:
Candidate must be able to up-sell various products and services.
Must be dependable and honest, as fiduciary responsibility for customer payments is required.
Experience with air ducts and/or HVAC a plus, but not a requirement.
Applicants must be reliable and customer oriented.
Requires some physical labour on a daily basis in various weather conditions.
General field service experience.
Must be able to interact with customers and co-workers on a professional level.
Ability to work independently.
Education/Training/Experience:
A valid drivers license and acceptable driving record an asset
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Continuous learning
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Type of Cleaning Experience
- Furnaces
- Chimneys
Specific Skills
- Operate cleaning machines
- Clean ducts, vents and filters of furnaces
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