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We are looking for motivated individuals with a great personality and customer service skills to advise our customers within our parts department. Individuals must be professional, have great customer service skills and good ethics and be organized. This job entails dealing with service technicians, walk in customers, service advisors, online leads and telephone calls.
Essential Skills and Abilities:
- Continuous learning with significant use of memory.
- Computer use and finding information.
- Job task planning and organizing.
- Critical thinking, decision making, problem solving.
- Working with others, oral communication, document use, reading text, writing and numeracy.
Work Conditions, Physical Capabilities and Weight Handling:
- Bending, crouching, kneeling and standing for extended periods of time.
- Hand-eye coordination, manual dexterity, repetitive tasks.
- Work under pressure, tight deadlines, and fast-paced environment.
- Lifting up to 45kg (100lbs)
Additional Skills:
- Answer telephone and relay telephone calls and messages.
Specific Skills:
- Ship, deliver or pickup parts, product or equipment.
- Identify, label and catalog items received.
- Receive, unpack and sort incoming parts, supplies and materials.
- Issue and distribute parts and supplies for internal use.
- Answer customer inquiries.
- Maintain records on inventory control system.
- Prepare requisition orders to replenish parts and supplies.
- Process incoming requisitions.
- Sell spare and replacement parts.
- Advise on use and appropriateness of goods and supplies.
Business Equipment and Computer Applications:
- Inventory control software, accounting software and spreadsheet software.
- General office equipment, word processing software and electronic mail.
Parts Specialization:
- Automotive
Material Handling Equipment:
- Pallet Jacks
- Fork Lift
We offer excellent benefit packages, and a positive team working environment.
Transportation/Travel Information
- Valid driver's licence
Additional Skills
- Perform general office duties
- Set-up displays of retail parts and accessories
- Clean and maintain office, supply area or warehouse
Parts Specialization
- Automotive
Specific Skills
- Advise on use and appropriateness of goods or parts
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Process incoming requisitions
- Identify, label and catalogue items received
- Dispatch deliveries
- Handle cash transactions
Security and Safety
- Driver's validity licence check
- Driving record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- General office equipment
- Inventory control software
- Internet browser
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