This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Position Responsibilities:
Spending a minimum of 25% of time pursuing new business, most of which to be spend on the sales floor, actively prospecting customers already shopping in the store.
Developing one-on-one relationships with Pro Account customers, providing a familiar face to their customers day in and day out.
Using knowledge of customers line of business to anticipate their needs.
Using customer FIRST behaviors to ask questions to clarify customers needs for both products and services (inquire), demonstrates effective up-selling, add-on selling and closing techniques to ensure that all customers needs are met and that the complete project is sold (solve).
Maintaining an organized, up-to-date system for profiling and tracking top accounts as well as for developing new ones.
Keeping work area clean and organized.
Follows-up with customers to ensure customer satisfaction and pursues future business.
Partnering with Store Management to resolve outstanding issues.
Striving to meet personal goals (e.g., sales, quotes, credit accounts) set by Supervisor as well as the goals of the team.
Creating action plan with Supervisor to develop selling skills.
Delivering sales presentations to potential customers outside of store (e.g., work site visits, meetings) only at the discretion of the Supervisor.
Creating customer quotes and processes fax, phone and counter orders quickly and accurately.
Communicating order information to Pullers and Delivery Will Call Coordinators accurately so that the customers expectations are met and the best possible service is maintained.
Ensuring orders are picked up and delivered by checking customer logbook.
Training and informs Store Associates about the Pro Program and encourages total store involvement.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Sales Account
- Local accounts
Transportation/Travel Information
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Type Of Sales
- Construction
Specific Skills
- Utilize sales/marketing software packages
- Resolve product and service related problems
- Estimate costs of installing and maintaining equipment or service
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Conduct sales transactions through Internet-based electronic commerce
- Provide input into product design where goods or services must be tailored to suit client's needs
- Read and understand blueprints
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
Products/Services
- Construction materials and equipment
Customers/clients
- Consumers
- Commercial establishments
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Contractor Desk Sales Associate)
