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Howard Johnson team is in need of a Front Desk Clerk. Must enjoy dealing with people, have computer skills, able to work independently, posses problem solving skills, be flexible with shifts. Willing to possibly do some light housekeeping work. Dependable, honest and willing to go that extra mile. Sound like you? Please submit your resume. Will contact individuals we are interested in interviewing.
Essential Skills
- Document use
- Oral communication
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Perform light housekeeping and cleaning
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Work with minimal supervision
- Customer service oriented
Work Setting
- Hotel
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Internet browser
- Basic computer skills (will train)
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