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Tasks
Under the supervision of the Operations Coordinator, the CSR performs all the functions listed below:
| Receives orders from customers;
| Collaborates with Account Managers to meet clients needs;
| Indicates the delivery dates according to the predetermined itineraries or customers particular delivery requests;
| Makes sure all requests or features have been noted in the clients notepad;
| Refers clients to Account Managers when necessary;
| Is responsible for the order intake for Wood Wyant and Food & Beverage divisions.
Requirements
| College Diploma in a related field or any other particular experience;
| Very good knowledge of French and English;
| General knowledge of micro-computing.
Working Conditions
| Location: Regina, SK
| Permanent position: eligibility to the Companys group insurance plan after three (3) months of continuous service and to the pension plan after one (1) year of continuous service.
Essential Skills
- Document use
- Writing
- Oral communication
- Working with others
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Access and process information
- Explain the type and cost of services offered
- Answer inquiries and provide information to customers
- Perform general office duties
- Receive and log complaints
Work Setting
- Private sector
Work Conditions and Physical Capabilities
- Repetitive tasks
- Attention to detail
Own Tools/Equipment
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- Electronic mail
- General office equipment
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