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Guest Service Agent (F/T)
The Gold Eagle Lodge in the Battlefords has anemployment opportunity with the reception desk. Gold Eagle Lodge is currently looking for a full-time Guest Service Agent. Successful applicants should have previous experience in customer service and be available days, evenings and weekends. We are ideally looking for one day time part-time and one evening part-time, but being available for a variety of shifts would be an asset.
A professional, customer focused attitude is a must. The successful candidates will be detail orientated, able to demonstrate excellent organizational skills and communicate effectively with guests and staff. Gold Eagle Lodge offers excellent benefits and company perks. Gold Eagle Lodge is an equal opportunity employer.
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Customer service oriented
- Provide general information about points of interest in the area
Work Setting
- Hotel
Business Equipment and Computer Applications
- Computerized reservation system