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The Tenant Relations Officer shall provide comprehensive housing services for the Housing & Infrastructure Department and the Membership of the Cowessess First Nation. The Tenant Relations Officer is an administrative support position who is supervised by the Housing Director. The Tenant Relations Officer will be responsible to liaison on a daily basis with tenants and maintain tenant's files ensuring that all agreements, forms and documentation are complete. Conduct move-in, move-out and monitoring inspections. Develop and implement Tenant Training Initiatives. Ensure that the policies and procedures set out by the Housing Department are communicated to the tenants and membership of Cowessess First Nation. The Tenant Relations Officer will be responsible to assist in the development of work plans and initiatives to address the needs and priorities of the rentials portfolio.
QUALIFICATIONS:
One to two years of experience in the administrative and counseling field
Must possess positive public relations skills
Must possess knowledge of First Nation Housing and Infrastructure Programs
Must have the ability to analyze, assemble and prepare tenant information packages and training initiatives
Must possess excellent communication skills, and be able to work under pressure, as well as the ability to take direction and work with minimum supervision
Must be able to operate a PC computer and be able to input data into an automated system and be familiar with Microsoft Office, Word and Excel.
Must submit a Criminal Record Check and a Drug Screen Test
Must have a valid driver's licence and reliable vehicle.