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This position is responsible for providing reception, clerical & administrative support for the Northern Work Prep Centre while maintaining a high degree of accuracy & careful handling of confidential & sensitive information. The NWPC assists individuals who are seeking employment, training & careers in the trades & industrial sector as well as the service industries. The NWPC provides a variety of services for individuals looking for work
& for employers looking for qualified workers.
The Administrative Assistant plays a key support role in ensuring seamless business operations and professional presentation of the Institute, including these following accountabilities:
Greets & interacts with clients/visitors in a timely, professional & pleasant manner as well as determine nature of visitors' business & provide appropriate information
Answering the phone, transferring calls to the appropriate staff member, take messages
Receiving, sorting, sending mail, courier packages, & faxes
Assist employees with administrative support as required
Management of the front office which includes being responsible for opening and closing the office, coordinating meeting and boardroom requests, purchasing & maintaining supplies
Required Qualifications & Experience: Certification in related post-secondary programming combined with relevant administrative & reception experience. An equivalent combination of education & experience may be considered. Knowledge of First Nations cultures and organizations is an asset. Must be prompt, reliable, and exhibit excellent oral & written communication skills. Prior experience working with Microsoft office suite of programs is required. Must hold a valid drivers license & a reliable vehicle.
Required Competencies: Flexible & Adaptable; Effective Communication; Relationship Building; Results Oriented; Attention to Detail; Client Focus
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Technical Terminology
- Business
Specific Skills
- Type and proofread correspondence, forms and other documents
- Sort, process and verify applications, receipts and other documents
- Send and receive messages
- Provide general information to clients and the public
- Prepare equipment or software for type of document
- Prepare and format page presentation
- Perform basic bookkeeping tasks
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
- Photocopy and collate documents for distribution, mailing and filing
Work Setting
- Not-for-profit organization
Area Of Specialization
- Statistics
- Invoices
- Financial statements
- Correspondence
- Contracts
- Charts, tables, graphs and diagrams
- Reports
- Forms and records
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Combination of sitting, standing, walking
Security and Safety
- Bondable
Own Tools/Equipment
- Office equipment and supplies
- Computer
- Printer
- Internet access
Keyboarding (Words Per Minute)
- 61 - 80 wpm
Business Equipment and Computer Applications
- Windows
- Word processing software
- MS PowerPoint
- MS Word
- Excel
- Electronic mail
- General office equipment
- Internet browser
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