Job Order Detail

Description

Job Duties:
Provide exceptional customer service
Answering calls: referring inquiries and booking reservations
Maintain a working knowledge of all spa services, answer questions about the spa and its amenities
Welcomes clients by greeting them orienting them to the spa
Offer guests beverage or light snack upon arrival, occasionally need to serve alcoholic beverages
Preparing proper forms for return/new clients
Data entry and filing
Maintains safe and clean reception area by complying with procedures, rules, and regulations Maintain the cleanliness of the spas guest-facing areas, including the reception area, treatment rooms, and lounge areas; dispose of trash, bring dirty linens to the proper area for laundering; and stock towels, linens, supplies and amenities in the filling stations and lounge areas when needed
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Contributes to team effort by accomplishing related results as needed Receive and input product orders Obtaining set sales goals
Restocking and merchandising product
Attend and participate in company meetings and training
Skills/Qualifications:
High School Diploma or GED equivalent.Telephone Skills and exceptional verbal communication
Microsoft Office Skills- knowledge of spreadsheet and word processing applications Reception area experience as well as familiarity with spa-booking software are an asset
Must possess exceptional guest relations and communication skills
Schedule Available:
Monday: OFF
Tuesday: 9:45am-6:15pm
Wednesday: 9:45am-4:00pm
Thursday: 9:45am-5:30pm
Friday: 8:45am-4:00pm
Saturday: 8:45am-6:15pm
Sunday: OFF