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DQ Grill & Chill Stonebridge is looking for an energetic, hardworking manager to join our team!
Essential Functions:
* Manage entire operation of restaurant during scheduled shifts.
* Maintain critical standards for product and
service quality, restaurant cleanliness and
sanitation, and speed of service.
* Assist in the execution of the restaurant's
business plan as directed by the GM.
* Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations.
* Ensure guest service in all areas meets company standards.
* Respond to customer complaints, taking prompt
and appropriate action to resolve problem and
ensure customer satisfaction is maintained.
* Accurately complete designated duties such as
inventory control, ordering of products, cash
control.
* Assist in optimizing profits by controlling
product and labor costs.
* Communicate and oversee the execution of product promotions.
* Staff, train and develop hourly employees
through hiring, orientations, ongoing feedback,
use of Crew Training Modules, establishment of
performance expectations and by conducting
performance reviews.
* Prepare hourly employee schedules to meet the
staffing requirements for each day part as
determine by the GM.
* Expected to exercise good judgment in decision-making and reporting issues to the GM.
* Perform other duties and responsibilities as
requested by the GM.
Qualification Standards:
* One to two years of management in a high volume restaurant preferred
* QSR experience necessary.
* High School diploma or equivalent required.
* Qualified candidates must have excellent
customer service and employee relation skills.
* Candidates must have strong English language
skills, both verbal and written.
*** Please note that we are currently only
considering applicants who are currently legally authorized to work in Canada. We are not able to provide LMIA's or SINP ***