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Exciting career opportunity available for a qualified Medical Office Assistant in a busy surgical centre. Candidates should be a graduate of a recognized Medical Office Assistant Program or comparable experience in a medical/surgical environment. A commitment to customer service and patient satisfaction is essential. The role is varied and dynamic and the ability to multitask is required. Applicants should have excellent communication skills and be proficient in computer functions. Preference will be given to those with experience in outpatient surgery.
Essential Skills
- Document use
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Work Location Information
- Urban area
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Security and Safety
- Basic security clearance
Business Equipment and Computer Applications
- Windows
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Internet browser