Job Order Detail

Description

Primary Duties and Responsibilities

-    Maximizes sales opportunities with every customer by using current selling techniques and company programs.
-    Leads selling in the technology and furniture departments and cultivates a selling culture with associates working In the departments In order to achieve current goals and targets.
-    Provides assistance to associates in the department through training and coaching with regular follow up.
-    Partners with direct supervisor (or management) to achieve short and long term goals for the technology and furniture departments.
-    Effectively resolves customer concerns and escalates to management when appropriate.
-    Performs follow up calls to solicit feedback on sales, promote additional products and services where applicable.
-    Ensures proper follow-up on all special orders and transfers placed in the department.
-    Provides management with relevant sales information, stock levels and communicates any product problems.
-    Ensures that all security devices (ex. EAS tags, Alpha boxes etc) are placed onto appropriate product as indicated by loss prevention policies as needed.
-    Maintains company merchandising standards, Including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays. In D and E Volume stores, this associate will action and maintain these processes.
-    Prepares quotes on systems and related products when required.
-    Capable to follow RUSCOMP procedures effectively.
-    Provides coverage and assistance in all areas of the store where business needs require and as associate training supports, including Tech Services.
-    Understands and adheres to all privacy policies, coaches others to do so as well.
-    Properly secures company assets and physical Inventory and follows all loss prevention and key control procedures.