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Are you interested in being a part of a dynamic team and working in a role where there is variety in your day and a great deal of interaction with others? Would you like the opportunity to be a key resource for farmers and small business owners?
We are seeking a high energy go-getter who is a wizard at customer service to join our office in North Battleford, SK. Candidates who live in and around this region are encouraged to apply. This is a great opportunity for someone looking to gain experience in tax, bookkeeping and customer service with a reputable and stable Canadian company.
POSITION OVERVIEW
The Member Care Coordinator (MCC) answers basic tax and bookkeeping questions for our Members (customers), collaborates with and supports Local Tax Consultants in providing products and service to our Members, and assists the Office Manager with administrative duties. The MCC is a first point of contact for our Members and provides exceptional customer service at all times.
The MCC role is perfect for someone who: appreciates growth and training opportunities, thrives on building relationships and interacting with others, and wants to build a long term career. Apply today and build a career with FBC!
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Specific Skills
- Store, update and retrieve financial data
- Provide information to clients
- Perform data entry
Work Setting
- Private sector
- Financial services
Work Location Information
- Urban area
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- General office equipment
- Accounting software
- Internet browser
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