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Find a rewarding career in one of the fastest growing companies in Central Saskatchewan. Discovery Group of Companies was recognized by SaskBusiness in Dec 2015, as being one of the companies driving the provincial and regional economy.
We are currently searching for the right person to join our marketing team.
As a successful Customer Service Representative you will create quality showroom traffic through regular customer follow-up and daily appointment-setting practices. Your friendly, energetic personality will build long term company relationships with past, current and potential customers and their families; contacting customers through their preferred contact method (phone, txt, e-mail) with information that is timely and relevant to their automotive needs.
Compensation and Benefits
Competitive Salary
Medical, Dental benefits, employee pricing
RRSP contribution matching program
Up to date training provided
Top rated Customer Relationship Management software
Great team atmosphere
Job Details Overview
1. Setting, confirming and following up on sales appointments. This is NOT cold calling. It is working with existing customers or customers who have contacted us requesting more information.
2. Developing and maintaining long term customer relations
3. Helping customers to define their needs and find the best product for them and their families
4. Keeping detailed notes of all customer contacts
5. Assisting with other marketing activities as needed
Requirements
Excellent phone skills
Good computer skills
Professional appearance
Positive attitude
Essential Skills
- Document use
- Numeracy
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Specific Skills
- Access and process information
- Sell merchandise
- Maintain records and statistics
- Explain the type and cost of services offered
- Answer inquiries and provide information to customers
Work Conditions and Physical Capabilities
- Tight deadlines
- Repetitive tasks
- Attention to detail
Security and Safety
- Criminal record check (abstract)
- Driving record check (abstract)
- Credit check
Business Equipment and Computer Applications
- Database software
- Internet browser