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Applications are invited for a full-time Motor License Issuer.
Responsibilities:
Primary contact for all customers either by phone or in person
Greeting all customers in a timely and courteous manner
Issuing registrations for customers coming in for their renewals
Issuing new plates to customers who have bought new and used vehicles
Transferring drivers licences for people who are moving to Saskatchewan
Taking payments on customer accounts while keeping all information private
Calling SGI support service when needed and keeping a positive working relationship with SGI
Taking payments by cash, debit, credit, or personal cheque
Properly processing and recording payment for personal insurance policies
Working with computer programs such as MS Office, SigXp, and SGI auto fund
Scanning documents into our computer system and attaching them to the correct customer file
Continuously learning by keeping up to date with SGI training sessions and online modules
Ensure that all messages that you take for other personnel are given to the appropriate employee in a timely manner
Essential Qualifications:
Grade 12 diploma or equivalent
1-2 years customer service experience
Must be able to work flexible hours which includes evenings and weekends. This is defined as a minimum one evening shift per work week and a minimum of one Saturday and Sunday per month.
Ability to multi task and meet multiple deadlines
Acceptable criminal record check
Able to work with minimal supervision
Excellent organizational and communication skills
Punctual
Proficient in English, both written and verbal
Preferred Qualifications:
Office Education certificate an asset
Office experience an asset
Essential Skills
- Working with others
- Computer use
Work Setting
- Insurance
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Word processing software
- General office equipment
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