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The successful individual (s) will possess the following attributes:
- excellent interpersonal and customer service skills to effectively communicate with ratepayers, staff and council;
- organizational and communication skills; in person, phone and correspondence;
- a professional, positive and friendly attitude while taking pride in their work;
- effective skills to work both independently and as part of a team;
- meet deadlines and respond to inquiries in a timely manner;
- self-initiative to stay current with new programs, policies, procedures while being adaptable to change;
- understand and practice confidentiality;
- detail orientated with strong computer program knowledge of Microsoft Word, Excel and Outlook;
- prior municipal and Munisoft experience being an asset but not a requirement.
The successful individual (s) will be involved with the following responsibilities, but not limited to:
- front end reception general administration/clerical duties for General Office and other departments;
- scheduling appointments, meetings and travel;
- provide various information to a wide variety of internal and external contacts;
- assist with the control and maintenance of filing systems;
- day to day accounting procedures, invoicing and preparation, AR journal, general and tax receipting, deposits
- document production including correspondence, proposal requests, reports, contracts, spreadsheets, charts, graphs;
- support other departments, budget processing, legislative processing and annual report preparation;
- maintain various lists, files, databases, spreadsheets, other.
Essential Skills
- Document use
- Oral communication
- Problem solving
- Job task planning and organizing
- Finding information
- Computer use
Specific Skills
- Type and proofread correspondence, forms and other documents
- Send and receive messages
- Provide general information to clients and the public
- Compile data, statistics and other information
- Receive and forward telephone or electronic enquiries
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Prepare invoices and bank deposits
- Order supplies and maintain inventory
- Service office equipment and arrange for servicing in the case of major repairs
- Photocopy and collate documents for distribution, mailing and filing
Area Of Specialization
- Invoices
- Correspondence
- Reports
- Forms and records
Business Equipment and Computer Applications
- Windows
- Word processing software
- MS PowerPoint
- MS Word
- Excel
- Electronic mail
- General office equipment
- Accounting software
- Internet browser
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