Job Order Detail

Description

Primary Purpose: This position provides a broad range of confidential and high-level administrative support to the office of Institutional Planning and Assessment (IPA) leadership team (associate provost, director of resource allocation and planning, director of institutional effectiveness and executive assistant and office manager).  This position acts as the first point of contact for the office and deals with a broad spectrum of queries.  This position also provides general administrative support to the IPA office to ensure the smooth functioning of the unit.  
Nature of Work: Reporting to the executive assistant and office manager, the administrative assistant works in a team-orientated, high-volume office setting with multiple and competing demands and deadlines. This position requires the ability to work under pressure with minimal supervision in a fast paced environment where there is continuous change, shifting priorities and frequent interruptions. Dealing with competing deadlines and multi-tasking is the norm. Must be able to plan workflow to handle deadlines, peak periods and unexpected situations. Judgment is exercised in managing schedules and bringing forward work, as well as in determining the appropriate guidelines or procedures. Difficult or unusual issues, problems or situations would be referred or discussed with the executive assistant and office manager and/or the IPA leadership team to determine appropriate solutions. Attention to detail and accuracy is a must as impact of error is high as the position, together with the executive assistant and office manager, is responsible to ensure the IPA leadership team has access to necessary, accurate and timely information.  Considerable discretion and judgment is required as the position is privy to and handles complex, sensitive, and confidential information.