Job Order Detail

Description

Primary Purpose: To lead a small team in providing exceptional front-line service to students around all aspects of their student accounts, and to maintain excellence in financial reporting, reconciliation, and accounting policies and practices.
Nature of Work: Reporting to the Manager and Associate Registrar (Bursar), this is a key position that is responsible for coaching, supervising, and coordinating the work of three CUPE staff members to provide exceptional student-facing services in tuition payment and collection; tuition reporting and reconciliation; and working closely with others within Student Finance & Awards as well as within SESD, Financial Services, ICT, and other areas.
The successful candidate will exhibit strong leadership and cultivate close working relationships, work effectively and collaboratively with a wide variety of people including staff, students, and the community, and meet deadlines imposed by internal requirements and regulatory bodies.
Activities may include tuition forecasting and reporting, variance analysis, management of tuition collection and related policies, liaison with colleges and departments as well as external bodies including collection agencies, and other projects or duties as identified.
Tasks are varied and complex and are frequently carried out under pressure and competing priorities, require great attention to detail, confidentiality, and sensitivity. This position requires well developed organization and project management skills.