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This is an administrative position responsible for customer inquiries, marketing credit products and services, and supporting the branch team in a professional and courteous manner.
Job Duties:
Receives customers, answers their questions regarding product availability and commodity/service prices, completes order forms for order given and received payments for sales made.
If required, work with operations staff and customers to complete the product bookings and/or product orders and forward to operations staff for shipment when required.
Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable and credit limits, assist with National Safety Code file submission and maintenance, assist with the corporate Environment Health and Safety Program.
Print Daily Reports as required
Maintains confidential office records and files covering daily transactions made at the facility
Complete administrative correspondence as required; including but not limited to letters, memos and emails.
Compile and provide information on items such as stocks in store, product sales, prices, shipments and accounts outstanding as requested by the Branch Manager and/or Assistant Manager.
Complies with CPS and Industry regulatory and EH&S standards at all times
Performs necessary housekeeping duties.
Performs the responsibilities of other market area positions during staff absences in order to optimize the efficiency of market area operations.
Qualifications:
Computer, keyboarding skills. High school diploma or equivalent required. Previous customer service experience (minimum of one year). Knowledge of farm supply products and services a definite asset, but not required.
Excellent interpersonal skills with a positive attitude and ability to establish relationship with branch personnel, peers and customers
Essential Skills
- Reading text
- Document use
- Writing
- Working with others
- Decision making
- Critical thinking
- Finding information
- Computer use
Transportation/Travel Information
- Own transportation