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Front Desk Agent

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Job Order #: 5528170

NOC: 6435
Employer Name:
Cobble Creek Lodge
Posted Date:
31-Aug-2016
Location:
MAPLE CREEK
 
# of Positions:
1
Employment Terms:
Full/Part Time
Education:
Grade 12
Experience:
No Experience
Apply By:
30-Sep-2016
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Cobble Creek Lodge
Contact Name:
Karen Southwood
Contact Phone:
306-662-5100
Contact Fax:
306-662-5104
Contact Email:
karen-admin@cobblecreeklodge.com
Employer Website:
www.cobblecreeklodge.com


Description

Front Desk Agent
Must be able to do shift work

 

Skills and Abilities

Essential Skills
 - Oral communication
 - Working with others
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
Transportation/Travel Information
 - Own transportation
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Process wake-up calls
 - Perform light housekeeping and cleaning
 - Investigate and resolve complaints and claims
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Work Location Information
 - Rural community
Security and Safety
 - Credit check
Business Equipment and Computer Applications
 - General office equipment
 - Internet browser
 - Basic computer skills (will train)

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