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Job Description:
- Customer service, sales and technical support for local Saskatoon-based internet agency.
BlackSun is currently looking for talented individuals that have experience in technical support and web design. Candidates must be able to demonstrate an awesome attitude to our valued clients. Customer service is NUMBER ONE at BlackSun!
http://www.blacksun.ca/careers.html
We offer a secure, challenging, and creative career, and are located at Innovation Place in Saskatoon. We believe small groups of talented people can do amazing things. Bring your best!
Check out our exciting work space at
http://www.blacksun.ca/tour/
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Type of Sales Account
- Regional accounts
- National accounts
- International accounts
- Local accounts
Transportation/Travel Information
- Public transportation is available
Type Of Sales
- Marketing
- Computer science
- Business administration
Specific Skills
- Utilize sales/marketing software packages
- Resolve product and service related problems
- Prepare and administer sales contracts
- Consult with clients after sale to provide ongoing support
- Promote sales to existing clients
- Identify and solicit potential clients
- Assess client's needs and resources and recommend the appropriate goods or services
- Develop reports and proposals to illustrate benefits from use of good or service
- Deliver sales presentations
- Conduct sales transactions through Internet-based electronic commerce
- Troubleshoot technical problems related to equipment
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Security and Safety
- Bondable
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Computer
- Internet access
- Cellular phone
Products/Services
- Consulting services
- Computer software
- Computer hardware
Customers/clients
- Industry
- Consumers
- Commercial establishments
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