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Customer Service Assistant/Broker 1

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Job Order #: 5529372

NOC: 1453
Employer Name:
ACCENT INSURANCE SERVICES
Wage/Salary Info:
Salary will commensurate with experience
Posted Date:
08-Sep-2016
Location:
QUILL LAKE
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
1-2 Years
Apply By:
23-Sep-2016
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
ACCENT INSURANCE SERVICES
Contact Name:
Janet Kiefer
Contact Phone:
306-383-2383
Contact Email:
janet.kiefer@accentins.ca
Employer Website:
www.accentins.ca


Description

Do you enjoy working with & helping customers with a wide variety of duties?  Do you want to learn and expand your career skill set? Are you seeking a career path leading to personal and career growth?  Are you self-motivated to learn and take on more responsibility?  
THEN THIS IS THE OPPORTUNITY FOR YOU!

The Successful Candidate:
Will work out of the Accent Insurance Services office in Quill Lake full time, but may require travel between locations in Quill Lake/Humboldt.

Our employees are team-oriented individuals, and as the successful candidate, you will provide strong administrative support to the entire office; customers and Insurance Agency Manager by providing sales, services and renewals of insurance for both new and existing insurance clients, include SGI Motor Vehicle administration/insurance.

As a highly motivated individual, you will recognize client needs and promote and support the product or service required by individual clients.  Building trusting long term relationships with our clients and partners is our focus.

Qualifications/Skills
- Excellent Interpersonal skills
- Superior ability to effectively manage multiple tasks of competing priorities
- Exceptional organizational and time management skills
- Education and/or experience in office administration
- Insurance industry experience is preferred.  
- Knowledge of related computer systems
Microsoft Office
- You must be Bondable
- You will be expected to learn and grow with continued education and development within the industry standards, and have a proven commitment to continuous self-development, along with participation in a detailed learning/career plan.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Problem solving
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
 - Not applicable
Specific Skills
 - Access and process information
 - Receive payments
 - Maintain records and statistics
 - Issue receipts and other forms
 - Investigate complaints
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
 - Perform general office duties
 - Order supplies and maintain inventory
 - Receive and log complaints
Work Setting
 - Insurance
Work Location Information
 - Rural community
 - Various locations
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - 20/20 vision
 - Attention to detail
 - Hand-eye co-ordination
Security and Safety
 - Bondable
 - Credit check
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - Electronic mail
 - General office equipment
 - Internet browser

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