Job Order Detail

Description

SilverBirch Hotels & Resorts is looking for a Sales Coordinator at the Radisson Hotel in Saskatoon.

Reporting to the Director of Sales & Marketing, the Sales Coordinator assists the sales and catering team with proactive selling, administration, client contact and follow-up with a consistent focus on maintaining a high level of service and efficiency.

Duties & Responsibilities:
- Manage telephone inquiries for the sales department regarding servicing clients, marketing, and promotional opportunities, and account qualifying.
- Provide general office administration including, filing, monitoring and replacement of collateral, office supplies, fax/photocopier maintenance, etc.
- Prepare proposals, contracts, block space, and follow-up regarding room block updates.
- Assist with new prospects and target lists, coordination of sales blitzes, and client service events.
- Compile and manage database for promotional mailings.
- Coordinate meeting room bookings, conduct site inspections, track payments, compile and analyze reports relating to wash factors, lost business, sales booking reports, and cancellations.
- Obtain guest feedback on product quality and service levels; respond to and handle guest problems and complaints.
- Other related duties as assigned.

Preferred Education & Qualifications:
- 2-3 years sales and/or catering experience in a hotel environment.
- College degree in hospitality sales/marketing.
- Computer skills including:  Microsoft Word, Excel, Delphi and/or related catering/sales program.
- Effective sales skills to secure new business and up-sell products and services.
- Proven interpersonal and organizational skills, with an eye for details.

** We thank all applicants for their interest; however, only suitable candidates will be contacted to continue the application process. **