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Responsible for answering phones, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments. Duties may also include light administrative and clerical duties.
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Answer, screen and forward telephone calls
- Receive and issue payments
Typing (Words Per Minute)
- 0 - 40 wpm
Work Conditions and Physical Capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
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