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Great Plains College is seeking an Administrative Assistant to provide support for the activities of the campus programs and student services through an array of administrative and receptionist duties. As the first point of contact for internal and external clients, the Administrative Assistant provides friendly and professional customer service. This includes welcoming and responding to customer inquiries, providing information and responding to student inquiries, registering students, providing assistance to students and staff, collecting fees, processing forms, data entry and other general office duties.
Duties
Specific duties will include:
Administration
-Perform word processing and other computer applications as required for staff and instructors.
-Schedule appointments for various staff, as required.
-Register students and process forms.
Financial Administration
-Process tuition fees.
Customer Service
-Provide reception for the Campus including general phone and in-person inquiries, taking and relaying messages, and referring to the appropriate persons.
-Provide assistance to students.
Knowledge, Skills and Abilities
Candidates should be able to demonstrate:
-Excellent oral and interpersonal communication skills.
-Excellent customer service skills.
-Excellent telephone manner.
-Accuracy and proficiency in computer and keyboard skills (OCSM, Excel, Word, and other programs as required).
Education and Experience
-Completion of a one-year certificate or academic equivalent. This education would typically provide knowledge of general office procedures, business communications, keyboarding and computer applications.
-Minimum of one-year experience; preferably in providing service to the public, with excellent interpersonal and communication skills, time management, accuracy and proficiency in keyboarding and computer functions and applications.