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Education
Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.
Experience
Experience providing customer service and working with many diverse situations and personalities.
Previous gaming or surveillance experience would be an asset.
Knowledge
Knowledge of SIGA's guiding principles, structure, and First Nations culture.
Knowledge of the rules and procedures for casino games.
Skills and Abilities
Ability to support change with optimism and openness.
Ability to select the appropriate communication methods and tools, depending on the audience and situation.
Ability to consistently provide friendly, timely, and accurate client service.
Ability to exercise judgement regarding day-to-day priorities and situations.
Ability to work independently, be reliable, and take personal responsibility for tasks and deadlines.
Ability to build and maintain strong working relationships with other departments and units.
Ability to be discreet in handling confidential information.
Ability to correctly use digital surveillance equipment.
Typing and data entry skills, with a strict focus on accuracy.