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Customer Service Associate (PT) - Saskatoon SK
As a Customer Service Associate , you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional. You are team oriented, enjoy working with others, and thrive in a fast-paced environment.
Location:
100-3047 Clarence Avenue South
Saskatoon, SK S7T0V4
Responsibilities
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Job Requirements
Strong customer service focus
Team oriented
Experience in a customer service or sales role (retail environment asset)
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Why work for the Brick?
Flexible employer - paid benefits including Health, Dental and Paramedical Services for you and your family
Competitive pay
Paid training
Career progression program
Access to free personal development training through The Brick University
Employee discounts & Personal " Paid " days off
Recognition, incentives, prizes and giveaways!
Be a part of Canadas largest home furnishings retailer!
Number one in quality home furnishings across Canada.
Essential Skills
- Reading text
- Writing
- Working with others
- Finding information
Specific Skills
- Investigate complaints
- Answer inquiries and provide information to customers
Work Setting
- Retail and wholesale distribution center
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic mail
- General office equipment
- Internet browser
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