This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
We are looking to add a new team member to our Travelodge Rosetown community!
We are looking for a Night Auditor Front Desk Agent
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing.
Prints up and files reservations for the next business day.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
Prepare of End of day procedure.
Follow the End of Day / Night Audit Checklist (Must Read !).
Must have complete knowledge of emergency procedures.
Balance the days charges, making corrections as necessary.
Performs wake-up calls.
Run end of day process in property management software (PMS).
Understand principles of auditing, balancing, and closing out accounts.
Knows how to operate PMS, typewriters, and other front office equipment's.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Understand and knows how to perform check-in and check-out procedures.
* Experience is valuable*
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
Work Setting
- Hotel
Business Equipment and Computer Applications
- Computerized reservation system
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Hotel Front Desk Agent Night Auditor)
