Job Order Detail

Description

Operations Supervisor - FT - Prince Albert SK

Position Overview:
The Operations Supervisor drives the business by providing direction to front-line store staff. This position requires strong leadership skills to build and maintain a positive and productive work environment with high-service standards.

Location:
1403 Central Avenue
Prince Albert, SK S6V7J4

Responsibilities:
Maintain excellence in store merchandising, detail and customer service
Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
Handle escalated customer service issues and offer solutions
Ensure 100% customer satisfaction
Lead by example by promoting teamwork within all departments
Ensure a high-level of data entry accuracy with minimal errors
Maintain store inventory levels and inventory accuracy
Control and reporting of Accounts Receivable and Accounts Payable
Understand, implement and ensure compliance with all Brick Group policies & procedures

Job Requirements:
High school diploma or equivalent; post secondary education an asset
2 or more years of customer service or sales experience
Previous retail Supervisory or Senior Associate experience an asset
Proven track record in customer service, operations and merchandising
Excellent verbal and written communication skills
Highly developed problem solving skills
Good time management skills and work ethic
The ability to promote an extreme level of excellence and pride in customer service and store detail
Flexibility to work any shift, including evenings and weekends, as required

Why work for the Brick?
Flexible  employer - paid  benefits including Health , Dental and Paramedical Services for you and your family
Competitive pay
Paid training
Career progression program
Access to free personal development training through The Brick University
Employee discounts & Personal " Paid " days off
Recognition, incentives, prizes and giveaways!