This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
* Conduct oneself in a Christian manner appropriate to an educational institution.
* Be knowledgeable and supportive of Regina Catholic Schools policies and expectations.
Operational Management
* Provide Tier 1 Help Desk services to Regina Catholic Schools technology users.
* Provide customer first-point-of contact support and issue resolution.
* Provide workstation troubleshoot and support services.
* Assist in asset management including computer equipment service and repair history.
* Install and configure computer related hardware and software.
* Assist in the implementation and upgrading of network cabling.
* UPS configuration and monitoring.
* Workstation imaging and deployment.
* Anti-virus configuration and monitoring.
* Conduct research on workstation products in support of PC/Apple procurement and development efforts.
* Evaluate and recommend products for purchase.
* Write technical specifications for purchase of PCs, Apples, desktop hardware and related products.
* Accurately document instances of hardware failure, repair, installation, and removal.
* Support development and implementation of new computer projects and new hardware installations.
* Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based installations.
* Recommend, schedule, and perform computer hardware and peripheral equipment improvements, upgrades, and repairs.
* Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring workstation performance.
* Assist in the creation and maintenance of processes, procedures, and documentation.
* Understand the school divisions goals and objectives.
Computer and Technology Knowledge
- Windows
- Internet
- Database software
- Hardware
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Intranet
- Servers
- Applications - desktop
- Security software
- Communication software
- Programming software
- Programming languages
Essential Skills
- Document use
- Oral communication
- Working with others
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- A+ Certification
Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Work Setting
- Educational facility
- Help desk
Work Conditions and Physical Capabilities
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Own Tools/Equipment
- Cellular phone
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Technical Analyst)
