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Branch Administrator

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Job Order #: 5536000

NOC: 1221
Employer Name:
FBC Inc.
Posted Date:
20-Oct-2016
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Completed at least some secondary school
Experience:
1-2 Years
Apply By:
31-Oct-2016
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
FBC Inc.
Contact Name:
Kristopher Bonnett
Contact Email:
fbc@fbc.ca
Employer Website:
www.fbc.ca


Description

We are seeking a highly personable and energetic Branch Administrator to join us in our Regina, SK office. This is a key role for us as you will be the face of our company to our Members, potential Members and the public. You will be relied on to provide superior customer service, and for your excellent communication and organizational skills.

KEY RESPONSIBILITIES
Answering, transferring and directing incoming calls  using listening skills to accurately discern how and where the calls are to be directed
Playing a key role in enhancing the Member experience by providing high quality service at every interaction and ensuring customer concerns are handled promptly
Collaborating with all staff to ensure a professional and efficient operation and environment, continuously and proactively seeking ways to improve
Preparing correspondence
Entering data into internal databases and tracking systems
Supporting tax processing functions through activities such as:
filing and scanning documents as required
verifying, posting and depositing Member fees and contracts
Managing and/or assisting with branch reporting, appointment booking, organizing travel, NSFs, deposits, invoicing, accounts payable, and updating/filing/scanning documents as required
Maintaining and coordinating the ordering of office supplies
Planning and coordinating branch functions and meetings
Providing front line support for the branch
Assisting with staff recruitment activities as necessary
Updating job knowledge by studying new product descriptions and participating in educational/training opportunities
Contributing to the team effort by performing other related and relevant administrative duties as required

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
Transportation/Travel Information
 - Public transportation is available
Additional Skills
 - Delegate work to office support staff
Specific Skills
 - Establish work priorities
 - Ensure procedures are followed
 - Ensure deadlines are met
 - Carry out administrative activities of establishment
 - Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
 - Assemble data
 - Oversee and co-ordinate office administrative procedures
Work Setting
 - Private sector
Work Location Information
 - Urban area
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
Security and Safety
 - Bondable
 - Basic security clearance
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software
 - General office equipment
 - Electronic mail

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