The Duty Manager will:
Supervise staff on duty and ensure that quality service and the needs of residents are being met.
Answer and respond to emergency response system.
Ensure dining room operations are running smoothly during the course of your shift. Assist with dining service (coffee, tea, cleaning, table set up etc. as needed).
Ensure dining room is cleaned after each meal service and reset.
Ensure kitchen staff has stocked Coffee Bistro for resident use.
Laundry and cleaning as required throughout your shift.
Assist with training of all employees in accordance with company policies and training programs.
Communicate residents needs with applicable staff at change of shift or as needed.
Lead by example and encourage teamwork and provide assistance to all staff
Check for meal reservations and resident out of the building as well as take resident attendance at meals.
Report any staff injuries to the Executive Director.
Various photocopying and faxing.
Keep office, lobby and coffee area neat and tidy.
Daily activities in the absence of the Activity Coordinator.
Complete task sheet and required reports.
Any other duties/responsibilities as assigned by management
Must be able to deal with exposure to dust during performance of duties and work safely with cleaning compounds.
Lifting alone, maximum of 40 lbs (5-25 lbs usual) as an essential job function.
Pushing/pulling, using wheeled equipment such as carts, trolleys, as an essential job function.
Stretching/reaching on a regular frequency throughout shift.
Walking, with the possibility some upstairs walking, up to 3 hours maximum as an essential job function.
Standing for lengths of time, up to 3 hours maximum as an essential job function.
Bending/stooping on a regular frequency throughout the shift, as an essential job function