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JOB PURPOSE:
The Caseworker provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.
CHARACTERISTIC JOB DUTIES:
The incumbent is responsible for the following range of job duties characteristic, or typical of the job class:
Monitors the environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
Develops and implements case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation; complete all reports required by the funder and The Salvation Army
Provides safe storage and recording of prescribed medications
Coordinates and facilitates resident programming as required
Conducts all required shift change procedures prior to and after shift change
Performs intake and discharge procedures for clients/residents as assigned
Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
Distributes funds to residents in accordance with established guidelines
Engages in the development of inter-personal relationships that promote dignity and respect
Performs required scheduled check-ins of residents on passes in community; escorts residents in the community when necessary and monitors behaviour
Liaises with Police, funders, court personnel, community agencies, families, and other staff members
Provides orientation to newly hired staff, volunteers, students
Performs other duties as assigned
NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Use computer applications
- Perform administrative tasks
Specific Skills
- Act as an advocate for client groups in the community
- Interview clients to assess their situation and determine the types of services required and eligibility
- Apply for social program funding
Work Setting
- Community service organization
Client Population
- Adult
- Social assistance recipient
- Personal or social adjustment difficulty
- Male
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